Privacy policy

Liveliwood Co ("we", "us") is a carpentry, joinery and building business in North Devon, run by Ashley Cole. Contact: ashley@liveliwood.co.uk · 07450 059875.

When you submit an enquiry we collect your name, phone number, email address, location and details of your project. We may also collect basic technical information (such as browser type) when you use this website.

We use your information to respond to your enquiry, arrange site visits, prepare quotes, and carry out and manage any work you instruct. Our lawful bases are taking steps at your request before entering a contract, performing a contract, and our legitimate interest in running the business.

Enquiry data is processed through our customer management system (GoHighLevel). We may share necessary details with specialist subcontractors working on your project. We do not sell your data.

GoHighLevel enquiry forms, ReputationHub reviews and LeadConnector chat load automatically. Google Maps loads only after your permission. These providers may use cookies or similar storage and process technical information under their own policies. You can change your Google Maps choice using Cookie settings in the footer. See our cookie policy for details. Phone and email enquiries remain available.

We keep enquiry information only as long as needed to respond and, for customers, as long as required for contractual, guarantee, tax and legal purposes.

Under UK GDPR you can request access to, correction of, or deletion of your data, and object to or restrict its processing. Contact ashley@liveliwood.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).